BPM practice course

A two-day training program on process management with immersion in studying the essence of the BPM CBOK international standard and practical experience of its application at your own enterprise.

Program Advantages:

Explore

How to manage the processes of the entire organization and effectively carry out business transformation.
Industry-leading process management best practices and BPM principles.

Acquire

Advanced expertise to apply the BPM lifecycle in practical scenarios, efficiently realizing strategic goals through the development of effective process management strategies.

This program is designed for

Senior executives seeking insights into leveraging process management for organizational effectiveness.
Key stakeholder groups impacted by organizational process changes.
Professionals requiring a structured understanding of process management principles and methodologies.

Course program

Day 1 (8 hours)

Introduction to BPM

Defining processes and process management
Benefits of implementing process management
Integration of processes and functions in organizational management
Types of processes and actions
BPM CBOK international standard in business process management
Business Transformation Roadmap
Practical task: Identifying and segmenting processes based on strategic priorities using a prioritization matrix

Business Process Modeling

Significance of process modeling for operational efficiency (illustrated with real life examples)
Key roles in process modeling
Levels of process models within an organization
Reference process models
Data collection methods for process modeling
Modeling tools and methods (notations, simulation)
Process repository
Practical task: Simulating a real process “as is” requiring optimization

Analysis and Design of Business Processes

Participants in process analysis and design
Timing for process analysis
Components of process analysis
Success factors and risks in analysis
Basic principles of process design
Practical task: Analyzing the modeled “as is” process, generating recommendations/initiatives, and designing the new “to-be” process

Measuring Process Efficiency

Levels of measuring process effectiveness
Key indicators for measuring process efficiency
Characteristics of process performance indicators
Balanced Scorecard
Practical task: Creating performance indicators for monitoring the newly designed “to-be” process based on strategic priorities

Day 2 (8 hours)

Planning for Change

Development of a corporate plan for process changes (transformation)

Implementation of Changes (Transformation)

Types of transformations
Transformation algorithm
Development of business capabilities
Prioritizing initiatives
Methodology for determining the company’s business model

Enterprise Process Management

Company process management overview
Key principles of a process-oriented management style
Important processes for effective company management
Fundamental goals of cultivating process management
Corporate plan for managing company processes
Success factors and tools for process initiatives
Enterprise process management tools
Collaborative culture
Best practices and pitfalls in managing company processes

Total course length: 16 hours

Course price: 240 000 KZT per person (minimal group 10 persons)

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After the course

Upon successful course completion, participants will be awarded an individual certificate with 16 CPE (Contunuous Professional Education) points.

CPE helps you meet prerequisites for the CBPA and CBPP exams

Testimonials

“Aurora Minerals Group”

The course was very educational. Despite the fact that it was a three-day express course, the materials were very rich! Highly recommended!

★ ★ ★ ★

— Rimma, Head of HR

“State Croporation Government for Citizens” NJSC

it was interesting. I didn’t know that there were standards in the field of process management. I always thought that processes are just operational activities.

★ ★ ★ ★ ★

— Head of project management office

“Ministry of Internal Affairs of the Republic of Kazakhstan”

The training was interesting because there were a lot of practical examples, which helped. I recommend.

★ ★ ★ ★ ★

— Sagyngan, project management office

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