I appreciate the opportunity to conduct a comprehensive training session on process management for master’s students at the Academy of Public Administration under the President of the Republic of Kazakhstan. It was inspiring to witness the enthusiasm and dedication of the participants in delving into the intricacies of effective governance.
Key takeaways from our session:
1️⃣ Balancing Act: Explored strategies for finding equilibrium between process and functional branches of management within government agencies, ensuring optimal performance and efficiency.
2️⃣ International Standards: Discussed the implementation of process management according to BPM CBOK, crucial for fostering transparency, accountability, and global best practices in public administration.
3️⃣ Competency Center Impact: Emphasized the significance of a Process Management Competency Center in driving real process management, serving as a hub for expertise, guidance, and continuous improvement.
4️⃣ National Scale Application: Highlighted the untapped potential of applying process management at the country level, showcasing its relevance and impact in shaping effective governance strategies.
Excitingly, the knowledge test results indicate a remarkable 90% mastery of the material among the participating students. Kudos to their dedication and commitment to advancing their understanding of process management.
Special thanks to organizers Жаркын Тлеукенов
Grateful for the engaging discussions and looking forward to seeing the positive influence of these insights in the future of public administration in Kazakhstan.
