A two-day training program on process management with immersion in studying the essence of the BPM CBOK international standard and practical experience of its application at your own enterprise.
This program is designed for:
- Senior executives seeking insights into leveraging process management for organizational effectiveness.
- Key stakeholder groups impacted by organizational process changes.
- Professionals requiring a structured understanding of process management principles and methodologies.
Program Advantages:
Explore:
- How to manage the processes of the entire organization and effectively carry out business transformation
- Industry-leading process management best practices and BPM principles
Acquire:
- Advanced expertise to apply the BPM lifecycle in practical scenarios, efficiently realizing strategic goals through the development of effective process management strategies.
Course program:
Day 1
Topic 1: Introduction to BPM
- Defining processes and process management
- Benefits of implementing process management
- Integration of processes and functions in organizational management
- Types of processes and actions
- BPM CBOK international standard in business process management
- Business Transformation Roadmap
- Practical task: Identifying and segmenting processes based on strategic priorities using a prioritization matrix
Topic 2: Business Process Modeling
- Significance of process modeling for operational efficiency (illustrated with McDonald’s example)
- Key roles in process modeling
- Levels of process models within an organization
- Reference process models
- Data collection methods for process modeling
- Modeling tools and methods (notations, simulation)
- Process repository
- Practical task: Simulating a real process “as-is” requiring optimization
Topic 3: Analysis and Design of Business Processes
- Participants in process analysis and design
- Timing for process analysis
- Components of process analysis
- Success factors and risks in analysis
- Basic principles of process design
- Practical task: Analyzing the modeled “as-is” process, generating recommendations/initiatives, and designing the new “to-be” process
Topic 4: Measuring Process Efficiency
- Levels of measuring process effectiveness
- Key indicators for measuring process efficiency
- Characteristics of process performance indicators
- Balanced Scorecard
- Practical task: Creating performance indicators for monitoring the newly designed “to-be” process based on strategic priorities
Day 2
Topic 5: Planning for Change
- Development of a corporate plan for process changes (transformation)
Topic 6: Implementation of Changes (Transformation)
- Types of transformations
- Transformation algorithm
- Development of business capabilities
- Prioritizing initiatives
- Methodology for determining the company’s business model
Topic 7: Managing Company Processes
- Company process management overview
- Key principles of a process-oriented management style
- Important processes for effective company management
- Fundamental goals of cultivating process management
- Corporate plan for managing company processes
- Success factors and tools for process initiatives
- Enterprise process management tools
- Collaborative culture
- Best practices and pitfalls in managing company processes
Course results
You will
- Understand how to apply BPM life cycle in managing organization
- Create a pragmatically depicted “as-is” and “to-be” process in BPMN notation, accompanied by thorough analysis and a change implementation plan
Upon successful course completion, participants will be awarded an individual certificate with 16 CPE granted (CPE helps you meet prerequisites for the CBPA and CBPP exams.)
Please be advised that each course session requires a minimum of 5 participants to proceed. In the event of insufficient enrollment, your application will be automatically moved to the next available session. Participants opting not to reschedule will receive a full refund if the session is canceled.
Your commitment to the learning journey is highly valued, and we appreciate your understanding and cooperation.
For refund inquiries, please contact us at [email protected].
Обратите внимание, что для продолжения каждой сессии курса требуется минимум 5 участников. В случае недостаточной регистрации участников ваша заявка будет автоматически перенесена на следующий доступный сеанс. Участники, решившие не переносить курс, получат полный возврат средств в случае его отмены.
Мы высоко ценим ваше стремление к обучению, и мы ценим ваше понимание и сотрудничество.
По вопросам возврата средств свяжитесь с нами по адресу [email protected].
For payment, you can use two types of services to choose from:
Для оплаты вы можете воспользоваться двумя видами сервисов на выбор:
1. Payment through Kaspi Bank using the following details:
1. Оплата через Каспи Банк по следующим реквизитам:
“BPM solutions”
BIN (IIN): 800606301416
АО “Kaspi Bank”
CBe: 19
BIC: CASPKZKA
IBAN: KZ34722S000024535089
In the purpose of payment (comments), be sure to indicate your full name and chosen course. Payment must be made in KZT at the exchange rate on the date of payment.
В назначении платежа (комментарии) обязательно укажите ФИО и выбранный курс. Оплачивать необходимо в тенге по курсу на дату оплаты.
2. Payment by any bank card or PayPal (recommended):
2. Оплата картой любого банка или через сервис PayPal (рекомендуемый):